Our talented supporters are always ready by the phone
If you need help or guidance, we can often help you quickly further via our remote support.
Excellent support near you
At Maxpartner, we have branches spread over Denmark, where our team of experienced specialists and service technicians ensure a high level of service for our customers around the whole country. In addition, we also offer access to our accessories warehouse and efficient logistics, under our expert guidance, enabling fast service and delivery of equipment and accessories.
Contact:
+45 44 22 20 04
Monday to thursday: 7.00 - 16.00
Friday 7.00 - 15.30
Support:
support@maxpartner.dk
Sales:
salg@maxpartner.dk
Get a support agreement
With a support agreement, you and your colleagues can call or write to us if you have questions or challenges in the area and you cannot move forward.
When you shop at Maxpartner, you are not only shopping for products. We know that it is of great importance to our customers to have a business partner who can act quickly, ensure minimal downtime and remove the complexity of the technical challenges. That is why we offer all our customers a support agreement, which makes it cheaper, easier and more flexible to get help and guidance.
Service when you need it
With a support agreement, you and your colleagues can call or write to us if you have questions or challenges and you cannot move forward. In addition, you avoid getting a bill every time you need help and contact your support.
Support Agreements
Machine control
|
Software updates |
Incl. |
|
Telephonsupport |
Incl. 6 hours. yearly fee |
|
RTK net / Referencenet |
Incl. (value kr. 1.000,- pr. md.) |
|
Datacard/simcard (additional feer kr. 80,00 pr. month incl. 5gb) |
Cusotmer deliveres themselves |
|
Price pr. year pr. unit |
Kr. 10.000,00 |
GPS solution
|
Yearly service |
Incl. |
|
Yearly service check incl. standard tear units |
Incl. |
|
Software updates |
Incl. |
|
Telephone support hardware |
Incl. |
|
Telephone support Surveyor |
Incl. 6 hours yearly |
|
RTK net / Referencenet |
Incl. |
|
Datacard/simcard (additional fee kr. 80,00 pr. month incl. 5gb) |
Customer deliver self |
|
X-PAD 365 Cloud-solution w. backup every 30. min. |
kr. 125,-pr. month. |
|
NB! Extra user incl. 100GB storage (if 6+ users inkl. 200GB) |
kr. 75,- pr. month. |
|
Borrow unit bye indirect or direct if damaged |
|
|
Full garanti on GPS b/function hardware failure 3 year. |
Incl. W/ min. 2 year deal |
|
Integration to/ Maxpartner fiber datahandling |
|
|
Pris pr. month pr. unit |
Kr. 1.595,00 |
Benefits with an support agreement:
- Get support via phone, email and chat
- Avoid getting an invoice every time you have received support
- Gain security in always being able to get help as soon as the need arises
- Avoid wasting too much time trying to solve the problem yourself
- Get training and education in equipment and systems
- Get good advice to get even easier solutions
"With a support agreement with Maxpartner, we get quick sparring on the phone in a flash. There is always a competent employee ready and giving guidance on how to solve something, so that we can move on quickly. I will never have to try too hard myself and spend too much time on it, if it turns out that it can't be done anyway."
- Therkel Løvenskjold Nielsen, Head of Department at Bravida Danmark A/S
Book a support agreement
If you would like to order a support agreement, you can do so here.
Fill out the form below.